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Month: October 2012

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  • 2012
  • October
Release SALESFORCE

What is a feature of Chatter Answers in a customer portal

October 28, 2012 Sakthivel Madesh0 Comments

What is a feature of Chatter Answers in a customer portal? Agents can send private Chatter invitations to external customers. Answers from the community and support agents are visible to customers.

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Release SALESFORCE

How can the system overview page be used

October 28, 2012 Sakthivel Madesh0 Comments

How can the system overview page be used? Click on statistics to get more details about an organization’s usage. View usage data and limits for an organization’s custom objects and API.  

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Release SALESFORCE

How can users increase their Chatter influence

October 28, 2012 Sakthivel Madesh0 Comments

How can users increase their Chatter influence? Comment on other people’s posts. Share files and links.

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Release SALESFORCE

How does Smart Search help users find information in Salesforce

October 28, 2012 Sakthivel Madesh0 Comments

How does Smart Search help users find information in Salesforce? Arranges search results from most to least used. Tracks which objects are used and how often.  

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Release SALESFORCE

What should an administrator consider when setting up Live Agent

October 28, 2012 Sakthivel Madesh0 Comments

What should an administrator consider when setting up Live Agent? Users need object permissions to view chat transcripts. Administrators must enable Live Agent for Service Cloud users.  

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Release SALESFORCE

What is a consideration when working with Chatter Answers

October 28, 2012 Sakthivel Madesh0 Comments

What is a consideration when working with Chatter Answers? Case management, portal, and Salesforce Knowledge are configuration requirements.  

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Release SALESFORCE

How can Salesforce Knowledge be used

October 28, 2012 Sakthivel Madesh0 Comments

How can Salesforce Knowledge be used? An administrator can activate and customize the validation status picklist. A support representative can author an article and attach it to an open case.

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Release SALESFORCE

Where can an administrator configure the system usage messages that appear on the Force.com home page

October 28, 2012 Sakthivel Madesh0 Comments

Where can an administrator configure the system usage messages that appear on the Force.com home page? System overview page.  

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Release SALESFORCE

What can a user do when creating a report in the report builder

October 28, 2012 Sakthivel Madesh0 Comments

What can a user do when creating a report in the report builder? Add multiple report types to expand the set of data available. Add blocks to display records with no specific related child records. Filter the report to display…

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Release SALESFORCE

How can an object be modified with schema builder

October 28, 2012 Sakthivel Madesh0 Comments

How can an object be modified with schema builder? Create a relationship to a custom object. Add custom fields to a standard object.

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TRAILHEAD PROFILE

https://trailblazer.me/id?uid=sakthivel

Answer Leader @ Salesforce Community

Sakthivel Madesh Answer Leader Trailblazer Community

Top Salesforce Blog 2020 – SFBEN

Top Salesforce Blog 2020 - SFBEN

Top Salesforce Expert – masonfrank

Sakthivel Madesh

Best Salesforce Blogs for Developers – inspire planner

Best Salesforce Blogs for Developers - inspire planner

Salesforce Developer Blog

 Salesforce Developer Blogs

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Salesforce Success Cloud – Tweet

Meet, @msakthivel83 A Sr. Salesforce Developer at Techforce Services, 15x Salesforce Certified, and 5x Trailhead Ranger!

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SFDC Hero of the Month – July 2019

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— SFDC Hero of the Month (@SFDC_HERO) July 31, 2019

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