What can a service representative do using macros? 1. Automatically attach relevant articles to a case based on a keyword search. 2. Automatically run bulk macros on records from more Continue Reading »
What is a capability of Chatter Files? 1. Private content may only be shared in private Chatter groups. 2. All content files from content libraries can be synced in Chatter. Continue Reading »
Prepopulate the lookup field value in salesforce standard view page using URL Parameters? Its possible using the below workaround: First you need to get the Lookup Field 15 digit Salesforce Continue Reading »