How can Salesforce Knowledge be used?
An administrator can activate and customize the validation status picklist.
A support representative can author an article and attach it to an open case.

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2x Salesforce MVP | Platform Champion | 18x Salesforce Certified | MuleSoft Certified | 8x Trailhead Ranger | TechForce Services | Sydney | Australia

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How can Salesforce Knowledge be used?
An administrator can activate and customize the validation status picklist.
A support representative can author an article and attach it to an open case.

Written by 

2x Salesforce MVP | Platform Champion | 18x Salesforce Certified | MuleSoft Certified | 8x Trailhead Ranger | TechForce Services | Sydney | Australia

Leave a Reply

Your email address will not be published. Required fields are marked *