List the places to use Folders in Salesforce

  1. Documents
  2. Email Templates
  3. Reports
  4. Dashboards

Describe how Folder access differs from Record access

Folders act as containers for records. Folders are only available for certain object (reports, dashboards, documents, email templates). Creating a folder will let you specify the organization’s access to that folder and the records within. Creating a folder has the following options:

Public Folder Access (Read only or Read/Write)

Selection of default access (This folder is accessible by all users, including portal users; This folder is hidden from all users; This folder is accessible only by the following users:)

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2x Salesforce MVP | Platform Champion | 18x Salesforce Certified | MuleSoft Certified | 8x Trailhead Ranger | TechForce Services | Sydney | Australia

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