Salesforce.com Lightning and Lightning Web Component – Learn & Share
Case detail to open an Salesforce Service Console page from an external URL Case in Salesforce is normally pretty simple way to append case id like below: https://cs18.mysalesforce.com/{Case.Id} the above to open in Classic view or Lightening based on the…
Read MoreHow to get the Case Number using ThreadID from Apex Class: using ThreadID, we can get the relevant Case Number using “getCaseIdFromEmailThreadId” method. see the below example for your reference: String emailThreadId = ’00DD0CG3j._500D0ZaQLq’; // Call Apex method to retrieve…
Read MoreGenerating Salesforce Case Thread Id Using Apex Class Case Thread ID: “Case Thread_Id” Use for Preventing New Cases and Only Allowing Case Updates via Email. Case Thread ID contatins the combination of Organization Id and Case ID. Example: VALID ref:_00Dc0LQjo._500c024Dru:ref…
Read More