Use of and Salesforce

it is a web-service API for businesses to build scalable, reliable communications apps that make and receive SMS & Phone Calls.
You can use Twilio for below ways:

Lead Generation
Voice Broadcast
Company Phone
Voicemail Transcription

You can learn more about and then sign up for a free account to get started. They have really a very good documentation with a lot of sample code with example scenarios to get you up and running.

Salesforce Implementation:

we can implement the twilio and salesforce, see the library files using below links:

Written by 

2x Salesforce MVP | Platform Champion | 18x Salesforce Certified | MuleSoft Certified | 8x Trailhead Ranger | TechForce Services | Sydney | Australia

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