Use All Service Cloud the Tools Together – Trailhead Challenge

Use All Service Cloud the Tools Together | Trailhead Challenge | Service Console App | Lightning Console App | Macros | Quick Text | Quick Action | Split view | Keyboard Shortcuts | Service Cloud Tools | History utility

Service Cloud Tools

  • Service Cloud Agent Productivity
  • Split View
  • Macro
  • Keyboard Shortcuts
  • Quick Text
  • Mass Quick Action
  • History

Trailhead Link –https://trailhead.salesforce.com/content/learn/modules/service-cloud-agent-productivity/use-all-the-tools-together

Use All Service Cloud the Tools Together Demo & Video – Trailhead Challenge

Use All Service Cloud the Tools Together | Trailhead Challenge | Service Console App | Lightning Console App | Macros | Quick Text | Quick Action | Split view | Keyboard Shortcuts | Service Cloud Tools | History utility

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Salesforce MVP | Lightning Champion | 16x Salesforce Certified | Application Architect | 6x Trailhead Ranger | Techforce Services | Australia

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