Use All Service Cloud the Tools Together – Trailhead Challenge

Use All Service Cloud the Tools Together | Trailhead Challenge | Service Console App | Lightning Console App | Macros | Quick Text | Quick Action | Split view | Keyboard Shortcuts | Service Cloud Tools | History utility

Service Cloud Tools

  • Service Cloud Agent Productivity
  • Split View
  • Macro
  • Keyboard Shortcuts
  • Quick Text
  • Mass Quick Action
  • History

Trailhead Link –https://trailhead.salesforce.com/content/learn/modules/service-cloud-agent-productivity/use-all-the-tools-together

Use All Service Cloud the Tools Together Demo & Video – Trailhead Challenge

Use All Service Cloud the Tools Together | Trailhead Challenge | Service Console App | Lightning Console App | Macros | Quick Text | Quick Action | Split view | Keyboard Shortcuts | Service Cloud Tools | History utility

(38)

Written by 

I am Sakthivel Madesh, a certified Salesforce Developer & Administrator working on Salesforce Technology since 2011. I am currently working in IBM Austraila as Sr. Salesforce Developer. I have worked on multiple technologies Like PHP, Java, Salesforce, I am very passionate about Salesforce and to earn 9 Salesforce Certification. I love Trailhead for learning Salesforce Skill and Become a Trailhead Ranger too. I Love to Learn & Share my Salesforce knowledge to Salesforce Learners/Beginner using My Blog and Salesforce Community.

Leave a Reply