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What can support agents do using Live Agent

Be First!
by October 28, 2012 Release, SALESFORCE, Spring 12

What can support agents do using Live Agent?
View customer chat transcripts and visitor records within Chatter.
Manage chat sessions with customers within a Facebook feed.

 

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What can support agents do using Live Agent?

Be First!
by October 9, 2012 Uncategorized

What can support agents do using Live Agent?
View customer chat transcripts and visitor records within Chatter.
Manage chat sessions with customers within a Facebook feed.

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