What is a capability of Case Feed?

Add inline images to emails from the publisher.
Drag and drop attachments into emails.
Use @mentions to reference Chatter External users.
Continue a customer chat started through LiveAgent.

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3x Salesforce MVP | Platform Champion | 18x Salesforce Certified | MuleSoft Certified | 8x Trailhead Ranger | TechForce Services | Sydney | Australia

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