What is a capability of Case Feed?
Choose 2 answers

Track Chatter Answers posts, Live Agent chat transcripts, and social posts from Facebook and Twitter.
Track community feedback and votes on Ideas posted by customers, partners, and employees.
Provide standard and custom publishers that simplify the case management process.
Manage private Chatter groups with members who are collaborating to resolve cases.

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2x Salesforce MVP | Platform Champion | 18x Salesforce Certified | MuleSoft Certified | 8x Trailhead Ranger | TechForce Services | Sydney | Australia

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