What should an administrator consider when setting up Live Agent?
Users need object permissions to view chat transcripts.
Administrators must enable Live Agent for Service Cloud users.

 

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2x Salesforce MVP | Platform Champion | 18x Salesforce Certified | MuleSoft Certified | 8x Trailhead Ranger | TechForce Services | Sydney | Australia

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What should an administrator consider when setting up Live Agent?
Users need object permissions to view chat transcripts.
Administrators must enable Live Agent for Service Cloud users.

Written by 

2x Salesforce MVP | Platform Champion | 18x Salesforce Certified | MuleSoft Certified | 8x Trailhead Ranger | TechForce Services | Sydney | Australia

Leave a Reply

Your email address will not be published. Required fields are marked *