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What should an administrator consider when setting up Live Agent

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by October 28, 2012 Release, SALESFORCE, Spring 12

What should an administrator consider when setting up Live Agent?
Users need object permissions to view chat transcripts.
Administrators must enable Live Agent for Service Cloud users.

 

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What should an administrator consider when setting up Live Agent?

Be First!
by October 9, 2012 Uncategorized

What should an administrator consider when setting up Live Agent?
Users need object permissions to view chat transcripts.
Administrators must enable Live Agent for Service Cloud users.

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