What is a capability of joined reports? A. Values from multiple blocks can be displayed on a chart. B. Summary values can be calculated using data from multiple blocks. C. …
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How can a support agent use Salesforce Knowledge? A. View history of article publishing events, versions, and field changes. B. Publish an article to the public knowledge base from the …
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What is an enhancement to Case Feed? A. Additional web-to-case options in the Portal publisher B. Related list links instead of buttons on the Case Detail page C. Visualforce components …
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What is a capability of Chatter Messenger? A. Upload and share files B. Invite users to group chats C. Create a list of favorite users D. Display user chat availability …
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How can an organization’s customers use Chatter Answers? A. Sign in with a Facebook login instead of having to create a Chatter Answers account. B. Post questions on the organization’s …
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