How can Salesforce Knowledge be used?
An administrator can activate and customize the validation status picklist.
A support representative can author an article and attach it to an open case.
How can Salesforce Knowledge be used?
An administrator can activate and customize the validation status picklist.
A support representative can author an article and attach it to an open case.
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Sakthivel Madesh
3x Salesforce MVP | Platform Champion | 20x Salesforce Certified | MuleSoft Certified | All Star Ranger | TechForce Services | Sydney | Australia