What can an administrator do using SalesforceA on a mobile device? Assign a user to a custom profile. Reset a users password. Create a new user. Assign a permission set …
Certification
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What is a capability of Collaborative Forecasts? Show forecasts by territory in the Forecasts tab. Filter forecast report data using the “My direct reports” filter. View different types of forecasts …
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Which Salesforce feature is used to create cases from the Salesforce side panel in Outlook?
Which Salesforce feature is used to create cases from the Salesforce side panel in Outlook? Workflow actions Email-to-case Web-to-case Global create actions
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How can the Salesforce Console be used? Support agents can split workspaces across multiple screens. Sales reps can access multiple component types in a single sidebar. Support agents can personalize …
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What is a capability of Salesforce Orders? Account and contract fields on an order can be modified. An order can be associated with multiple price books. Reduction orders can be …
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How can an administrator control access to the Salesforce1 mobile application? Assign the Mobile User a standard profile. Define which users have login access. Create and assign a mobile configuration. …
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What is a capability of Case Feed? Add inline images to emails from the publisher. Drag and drop attachments into emails. Use @mentions to reference Chatter External users. Continue a …
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What is a capability of the Data Import Wizard? Example import values are displayed to help with field mapping. Records can be imported for all standard and custom objects. An …
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capability of Chatter Answers Users can view Questions and Ideas activity on Chatter profiles. Users can save drafts of questions and answers to be posted later. Users can post private …
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capability of Collaborative Forecasts View the forecast separately for each product family. View the forecast for specific periods in a custom fiscal year. Reflect split revenue amounts in the forecast. …