What can support agents do using Live Agent?
View customer chat transcripts and visitor records within Chatter.
Manage chat sessions with customers within a Facebook feed.
What can support agents do using Live Agent?
View customer chat transcripts and visitor records within Chatter.
Manage chat sessions with customers within a Facebook feed.
3x Salesforce MVP | Platform Champion | 20x Salesforce Certified | MuleSoft Certified | All Star Ranger | TechForce Services | Sydney | Australia
What can support agents do using Live Agent?
View customer chat transcripts and visitor records within Chatter.
Manage chat sessions with customers within a Facebook feed.
3x Salesforce MVP | Platform Champion | 20x Salesforce Certified | MuleSoft Certified | All Star Ranger | TechForce Services | Sydney | Australia