Home SALESFORCERelease What can support agents do using Live Agent

What can support agents do using Live Agent?
View customer chat transcripts and visitor records within Chatter.
Manage chat sessions with customers within a Facebook feed.

 

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3x Salesforce MVP | Platform Champion | 22x Salesforce Certified | MuleSoft Certified | All Star Ranger | TechForce Services | Sydney | Australia

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What can support agents do using Live Agent?
View customer chat transcripts and visitor records within Chatter.
Manage chat sessions with customers within a Facebook feed.

Post Views: 0

3x Salesforce MVP | Platform Champion | 22x Salesforce Certified | MuleSoft Certified | All Star Ranger | TechForce Services | Sydney | Australia

Leave a Comment

Save my name, email, and website in this browser for the next time I comment.