What should an administrator consider when setting up Live Agent?
Users need object permissions to view chat transcripts.
Administrators must enable Live Agent for Service Cloud users.
What should an administrator consider when setting up Live Agent?
Users need object permissions to view chat transcripts.
Administrators must enable Live Agent for Service Cloud users.
3x Salesforce MVP | Platform Champion | 20x Salesforce Certified | MuleSoft Certified | All Star Ranger | TechForce Services | Sydney | Australia
What should an administrator consider when setting up Live Agent?
Users need object permissions to view chat transcripts.
Administrators must enable Live Agent for Service Cloud users.
3x Salesforce MVP | Platform Champion | 20x Salesforce Certified | MuleSoft Certified | All Star Ranger | TechForce Services | Sydney | Australia