Home SALESFORCERelease What should an administrator consider when setting up Live Agent

What should an administrator consider when setting up Live Agent?
Users need object permissions to view chat transcripts.
Administrators must enable Live Agent for Service Cloud users.

 

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3x Salesforce MVP | Platform Champion | 20x Salesforce Certified | MuleSoft Certified | All Star Ranger | TechForce Services | Sydney | Australia

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What should an administrator consider when setting up Live Agent?
Users need object permissions to view chat transcripts.
Administrators must enable Live Agent for Service Cloud users.

Post Views: 0

3x Salesforce MVP | Platform Champion | 20x Salesforce Certified | MuleSoft Certified | All Star Ranger | TechForce Services | Sydney | Australia

Leave a Comment

Save my name, email, and website in this browser for the next time I comment.