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What is a use case for the Social Accounts and Contacts feature

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by October 28, 2012 Release, SALESFORCE, Spring 12

What is a use case for the Social Accounts and Contacts feature?
A sales user can research an account by viewing YouTube videos from the account record.
A support agent can view a pop-up screen with the contact’s Facebook profile based on their connection.

 

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What is a use case for the Social Accounts and Contacts feature?

Be First!
by October 9, 2012 Uncategorized

What is a use case for the Social Accounts and Contacts feature?
A sales user can research an account by viewing YouTube videos from the account record.
A support agent can view a pop-up screen with the contact’s Facebook profile based on their connection.

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