1.3K
To Learn Salesforce Knowledge Base from Trailhead Modules
- Knowledge Basics for Lightning Experience – https://trailhead.salesforce.com/en/content/learn/modules/lightning-knowledge-basics
- Knowledge Basics for Salesforce Classic – https://trailhead.salesforce.com/en/content/learn/modules/knowledge_essentials
- Knowledge Search Basics – https://trailhead.salesforce.com/en/content/learn/modules/knowledge_search_basics
- Build a Community with Knowledge and Chat – https://trailhead.salesforce.com/en/content/learn/projects/build-a-community-with-knowledge-and-chat
- Desk.com Support Center – https://trailhead.salesforce.com/en/content/learn/modules/desk_com_support_center
