Khyati Mehta – Salesforce Trailblazer Talk Series Khyati Mehta is working as a Salesforce Developer at Cognizant Technology Solutions. With 7 Salesforce Certifications, Khyati has a good expertise in diverse …
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Khyati Mehta
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- ConfigurationSALESFORCESalesforce Flow
Step by Step Guide to Configure Live Web Chats in Salesforce Service Cloud – Khyati Mehta
by Khyati Mehtaby Khyati MehtaStep by Step Guide to Configure Live Web Chats in Salesforce Service Cloud – Khyati Mehta Live WebChats is one of the most important feature of Salesforce Service Cloud. It …
- ConfigurationSALESFORCESalesforce Flow
Skill Based Routing via Salesforce Flow – Khyati Mehta
by Khyati Mehtaby Khyati MehtaSkill Based Routing via Salesforce Flow – Khyati Mehta Skills-based routing looks at the skills required to complete a work item and matches these to the skills that are assigned …
- ConfigurationSALESFORCE
Skill Based Routing via Apex in Salesforce – Khyati Mehta
by Khyati Mehtaby Khyati MehtaSkill Based Routing via Apex in Salesforce – Khyati Mehta Skills-based routing looks at the skills required to complete a work item and matches these to the skills that are …
- ConfigurationSALESFORCE
Step by Step about Queue Based Routing in Salesforce – Khyati Mehta
by Khyati Mehtaby Khyati MehtaStep by Step about Queue Based Routing in Salesforce – Khyati Mehta Omni-Channel is a Customer Service and Console based Salesforce feature that helps automatic routing of different kinds of …
