Use All Service Cloud the Tools Together – Trailhead Challenge
Use All Service Cloud the Tools Together | Trailhead Challenge | Service Console App | Lightning Console App | Macros | Quick Text | Quick Action | Split view | Keyboard Shortcuts | Service Cloud Tools | History utility
Service Cloud Tools
- Service Cloud Agent Productivity
- Split View
- Macro
- Keyboard Shortcuts
- Quick Text
- Mass Quick Action
- History
Trailhead Link –https://trailhead.salesforce.com/content/learn/modules/service-cloud-agent-productivity/use-all-the-tools-together
Use All Service Cloud the Tools Together Demo & Video – Trailhead Challenge
Use All Service Cloud the Tools Together | Trailhead Challenge | Service Console App | Lightning Console App | Macros | Quick Text | Quick Action | Split view | Keyboard Shortcuts | Service Cloud Tools | History utility