What is a capability of Chatter Answers when using the Service Cloud Console? Choose 2 answers Support agents can invite customers into a private Chatter group. Administrators can create custom …
November 2012
-
- ReleaseSALESFORCE
How can an administrator use the Case to Data Category Mapping feature in Salesforce Knowledge?
How can an administrator use the Case to Data Category Mapping feature in Salesforce Knowledge? Allow support agents to create and manage data categories. Pre-populate article search filters based on …
-
How can a customized opportunity team be used? Choose 2 answers Display the opportunity amount split for each team member. Email team members when they are added to an opportunity …
-
How can an administrator enhance Case Feed? Choose 2 answers Allow support users to save email drafts and submit emails for approval. Configure a custom button in the Email publisher …
- ReleaseSALESFORCE
How can an administrator control which Salesforce Knowledge articles are visible to customers in the Service Cloud portal
How can an administrator control which Salesforce Knowledge articles are visible to customers in the Service Cloud portal? Assign article type visibility using roles. Assign article type visibility using custom …
-
CSS Important Question and Answers: 1. What is the difference between display:none and visibility: hidden? Visibility:hidden keep the placeholder in the page, Display:none does not keep. Display:none and Visibility:hidden both …
-
What is a Shell? Simple Commands Files and Directories Communication Commands Process Commands Text Editors Using Printers X Server and Display Miscellaneous Commands Fun Stuff and Games What is a …
-
Basic Linux Interview Questions: What is kernel? What is the difference between / and /root? Where init levels are defined? Which process id is 1 on linux? Give me brief …
-
“body language – noun – the conscious and unconscious movements and postures by which attitudes and feelings are communicated [for example]: his intent was clearly expressed in his body language.” …
-
How To Submit A Site To Search Engines Like Google, Yahoo and Bing Use below URL and Submit your Websites, Submit A Site To Google Submit Your Site To Yahoo …